Downloading user activity history

The Download activity history button in Admin → Settings → Users opens a modal that lets you export a CSV of back‑office user activity. The CSV is generated server-side by filtering the stored activity log and streaming it as a download.

What the export contains

• Columns: timestamp, user email, user name, HTTP method, URL, and request body (if any).
• Source data: every main admin request made by a logged-in back-office user is stored with its organisation, user, method, URL, and a sanitised version of the request body. Sensitive keys (e.g., passwords, tokens, 2FA secrets) are redacted before saving.
• Filters: you can limit the export by optional from/to date-time filters and by user. If no filters are provided, the export returns all stored activities for the organisation in reverse chronological order.

Frequently asked questions

What actions does it show and how are they explained?

The export lists each tracked admin request as a row. It records the HTTP method (e.g., GET/POST), the URL path that was hit, and the request payload where applicable. This makes it clear what action was triggered, where in the back office it occurred, when it happened, and which user performed it via their email/name.

If I generate a report for a period but products were removed in the meantime, are the actions performed on that product still visible?

Yes. The export uses the activity records saved at the time the action occurred. Those records keep the timestamp, URL, and request body that was sent, independent of whether the related product or other entities still exist now. Deleting a product later does not remove past activity rows, so the historical actions remain visible in the report.

Is this working fully backwards compatible?

The export works with all activity entries stored in the log, so it is compatible with existing data. However, it cannot reconstruct actions that were never logged before the activity tracking was introduced. You will see all recorded entries from when logging began onward, but earlier unlogged actions will not appear because no entries exist for them.

Updated on: 10/12/2025