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# Notes per customer

Notes for customers
It could be the case that you want to add special information for a customer in to our system. In this way you can keep all sorts of info. This could be something like a location ban, or other special occassions that happened in the past.

The notes will be added per customer an can be found here:
Go to a customer page> scroll down to right side panel of the screen.

![notes](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/cleanshot-2024-10-02-at-160403_1di25wo.png)

The notes can be saved and will be stored per customer. It is also possible to show these notes whenever a QR-code of the customer in question is scanned.
To do this you will have to enable this in your scanning application, open the settings in the app and switch the toggle "Show customer notes" on.

![notes-app](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/cleanshot-2024-10-07-at-130826_1tg0jvp.png)

When this is done you will see the customer notes when a QR is scanned as followed.

![Notes](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/cleanshot-2024-10-07-at-131030_1067vtg.png)

Please note: that all scanned QR codes that are attached to the customer will see the notes.