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# Receiving a BCC email from Booqi

# Receiving a BCC email from Booqi
If you want to receive a copy of emails sent from Booqi **without the guest seeing it**, you can configure a BCC (blind carbon copy) address. This is useful for archiving, internal visibility, or auditing outgoing communication.
## Where you can set a BCC address
Booqi allows you to configure BCC addresses in two places:
### 1) Global (account-level) BCC
You can set a BCC address in your account or organization email settings.
**What happens:**
* Every outgoing email sent from Booqi includes this BCC address.
* This applies to both automated emails (such as confirmations) and manually sent messages.
* Use this option if you want a copy of *all* outgoing communication by default.
### 2) Per-email or per-template BCC
You can also set a BCC address on a specific email or email template (for example, a confirmation template or a one-off message).
**What happens:**
* Only that specific email or template includes the BCC address.
* Other emails are not affected.
* Use this option if you only need copies for a specific workflow or message type.
## What happens if both are set
If you configure **both** a global BCC and a per-email or per-template BCC, Booqi applies **both** settings.
This means:
* The global BCC address will always receive a copy.
* The per-email or per-template BCC address will only receive a copy for that specific email.
## Tips and best practices
* Use shared inboxes (such as `support@` or `archive@`) when multiple team members need access.
* Avoid personal email addresses if your organization requires shared visibility or compliance logging.
* If you stop receiving BCC copies, double-check that the address is still saved and ensure your email provider isn’t filtering the messages.