Adding a confirmation email to a product
After every sale we send an confirmation-email with an accompanying text, QR code(s) and a receipt. The content of this email you can edit for each product yourself.
To edit an confirmation email go to Shop > Products > choose the desired product > select Configure under advanced options.
![](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/configure-mail-products-shop_1gik9c2.png)
After clicking Configure, you can edit the confirmation email of the selected product and personalize it as needed. Press the desired parameter to add specific customer information in the mail.
![](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/email-confirmation-products-sh_1cqft6f.png)
How to edit the ticket designs you can find here
And how to change the receipt you can read down here .
How to edit the sender Mail address, you can learn down here.
To edit an confirmation email go to Shop > Products > choose the desired product > select Configure under advanced options.
![](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/configure-mail-products-shop_1gik9c2.png)
After clicking Configure, you can edit the confirmation email of the selected product and personalize it as needed. Press the desired parameter to add specific customer information in the mail.
![](https://storage.crisp.chat/users/helpdesk/website/b0b0a1ffd41dd000/email-confirmation-products-sh_1cqft6f.png)
How to edit the ticket designs you can find here
And how to change the receipt you can read down here .
How to edit the sender Mail address, you can learn down here.
Updated on: 13/09/2023
Thank you!