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Book Moments


Book moments


Book moments shows you the details of a product such as date, price, time slots and the capacities created while entering the product details.
Each time slot has a capacity, which indicates the maximum number of visitors that can be allowed in the time slot at the same time.
It lets you know when the capacity is full for a particular time slot. Visitors can only make bookings for predefined time slots and they cannot make arbitrary bookings outside the time slots.
For example, if a visitor books 100 tickets for a particular date and time slot, the capacity for that product is automatically updated.


Once you create a product, booking times are created for that product.
Based on the settings you have chosen, each booking moment has a capacity and you can place an order in a booking moment that reduces the capacity.
However, we find that it is sometimes necessary to adjust these booking moments, even though orders may have already been placed in a particular booking moment/time slot.
The following options are available for a booking moment/time slot:


  • Change availability for an existing booking moment.
  • Change capacity for an existing booking moment.
  • Delete booking moments completely: no more orders can be placed in that time slot. However, existing orders are not automatically cancelled.
  • Adjust prices for a booking slot.
  • Manually add a booking
  • Change times and/or date for an existing booking schedule


Click on any of the above items to perform the desired action.



Add booking times



  • Click on the Add booking moments button. You will be taken to the New Booking Moments window where you can select the desired settings.
  • In the Date field, select the date you want to create a new time slot.
  • Under Capacity, select how many people can fit into that time slot.
  • Enter the Start Time and End Time according to your requirements. Select the Availability from the drop-down list.
  • Enter the price of your time slot in the Price field.
  • Click Add. A new time has been added to the list.


Delete book moments



  • Select the moment you want to delete by checking the check box.
  • Click Delete. The moment and details will be removed from the list.


Note: If visitors have already booked tickets for a particular date and time period, and you decide to delete that moment, a warning message will be displayed as below.Warning! You have changed your days and/or time slots, but customers have already been given the option to book these time slots online. Your changes may affect existing orders.


Book times



  • Select the moment you want to edit and click the Edit button.
  • Edit the details as per your requirements and click Save.


Upload book moments


Instead of adding the time slots one by one, you can upload a CSV file with all the details of the time slots and their respective capacities.
Click the Upload button to upload the CSV file.


Updated on: 18/11/2024

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