Book moments

Book moments shows you the details of a product such as date, price, time slots and the capacities created while entering the product details.
Each time slot has a capacity, which indicates the maximum number of visitors that can be allowed in the time slot at the same time.
It lets you know when the capacity is full for a particular time slot. Visitors can only make bookings for predefined time slots and they cannot make arbitrary bookings outside the time slots.
For example, if a visitor books 100 tickets for a particular date and time slot, the capacity for that product is automatically updated.

Once you create a product, booking times are created for that product.
Based on the settings you have chosen, each booking moment has a capacity and you can place an order in a booking moment that reduces the capacity.
However, we find that it is sometimes necessary to adjust these booking moments, even though orders may have already been placed in a particular booking moment/time slot.
The following options are available for a booking moment/time slot:

Change availability for an existing booking moment.
Change capacity for an existing booking moment.
Delete booking moments completely: no more orders can be placed in that time slot. However, existing orders are not automatically cancelled.
Adjust prices for a booking slot.
Manually add a booking
Change times and/or date for an existing booking schedule

Click on any of the above items to perform the desired action.



Add booking times



Click on the Add booking moments button. You will be taken to the New Booking Moments window where you can select the desired settings.
In the Date field, select the date you want to create a new time slot.
Under Capacity, select how many people can fit into that time slot.
Enter the Start Time and End Time according to your requirements. Select the Availability from the drop-down list.
Enter the price of your time slot in the Price field.
Click Add. A new time has been added to the list.

Delete book moments



Select the moment you want to delete by checking the check box.
Click Delete. The moment and details will be removed from the list.

Note: If visitors have already booked tickets for a particular date and time period, and you decide to delete that moment, a warning message will be displayed as below.
Warning! You have changed your days and/or time slots, but customers have already been given the option to book these time slots online. Your changes may affect existing orders.

Book times



Select the moment you want to edit and click the Edit button.
Edit the details as per your requirements and click Save.

Upload book moments

Instead of adding the time slots one by one, you can upload a CSV file with all the details of the time slots and their respective capacities.
Click the Upload button to upload the CSV file.

Updated on: 18/11/2024