E-mail Parameters

Email parameters (template placeholders)

When you edit email templates in Appearance → Emails, you can insert parameters (placeholders) that get replaced with real order, visitor, or reservation data when the email is sent. The Booqi editor lists the available parameters for each email type, and you can click a parameter to insert it into the subject or body. Parameters are written in curly braces, for example {full_name} or {date} as shown in the default templates.

How to use parameters

Go to Appearance → Emails and open the email template you want to change.
Place your cursor in the subject or body.
Click a parameter from the Parameters table to insert it.
Save, then send a test email if needed.

Parameters always use the {parameter_name} format (e.g., {full_name}, {order_id}, {overview_link}) and are replaced at send time.

Parameter reference by email type

Below is the complete list of parameters that Booqi supports per email type, based on the system’s email parameter definitions.

Order confirmation

Parameters: {full_name}, {first_name}, {last_name}, {article_name}, {articles_overview}, {order_id}, {quantity}, {price}, {timeslot}, {date}, {coupon_code}, {coupon_codes}, {upsells}.

Descriptions:

{full_name} – Visitor's full name.
{first_name} – First name of the visitor.
{last_name} – Last name of the visitor.
{article_name} – Name of purchased product.
{articles_overview} – List of purchased products with details.
{order_id} – Unique order ID.
{quantity} – Quantity of purchased products.
{price} – Total price of entire order.
{timeslot} – Timeslot the visitor booked.
{date} – Date the visitor booked.
{coupon_code} – Add 1 external discount code per order.
{coupon_codes} – Add an external discount code for each product.
{upsells} – List of upsells purchased with the order.

Order booking moment cancellation

Descriptions match the order confirmation descriptions above.

Before time slot starts (pre-visit)

Parameters: {full_name}, {first_name}, {last_name}, {article_name}, {order_id}, {quantity}, {price}, {timeslot}, {date}, {coupon_code}, {coupon_codes}, {upsells}.

Descriptions:

{full_name}, {first_name}, {last_name}, {article_name}, {order_id}, {quantity}, {price}, {timeslot}, {date}, {coupon_code}, {coupon_codes} – same meanings as order confirmation.
{upsells} – List of upsells purchased with the reservation.

After visit

Parameters: {full_name}, {first_name}, {last_name}, {article_name}, {order_id}, {quantity}, {price}, {timeslot}, {date}, {coupon_code}, {coupon_codes}.

Descriptions match the order confirmation descriptions above.

Subscription confirmation

Parameters: {full_name}, {first_name}, {last_name}, {subscription_name}, {upsells}.

Descriptions:

{subscription_name} – Full name of the subscription.
Other parameters use the same meaning as order confirmation.

Subscription welcome

Parameters: {full_name}, {first_name}, {last_name}, {link}.

Descriptions:

{link} – The link to the login screen.

Customer password reset

Parameters: {full_name}, {first_name}, {last_name}, {link}.

Descriptions:

{link} – The link to reset the password.

Subscription renewal (with direct debit)

Parameters: {full_name}, {first_name}, {last_name}, {link}, {subscription_title}, {expiration_date}, {upsells}.

Descriptions:

{subscription_title} – Full name of the subscription.
{expiration_date} – Expiration date of the subscription.
{link} – The link to the login page.

Subscription untouched

Parameters: {full_name}, {first_name}, {last_name}, {link}, {subscription_title}, {passes_count}, {expiration_date}.

Descriptions:

{passes_count} – Number of passes not activated.
{subscription_title}, {expiration_date}, {link} – same meanings as renewal.

Subscription renewal (without mandate)

Parameters: {full_name}, {first_name}, {last_name}, {link}, {subscription_title}, {expiration_date}.

Descriptions match the subscription renewal meanings.

Voucher confirmation

Parameters: {full_name}, {first_name}, {last_name}, {voucher_title}, {expiration_date}, {code}, {order_id}, {purchase_date}, {price}, {quantity}.

Descriptions:

{voucher_title} – Full name of the voucher.
{expiration_date} – Expiration date of the voucher.
{code} – Unique code(s) of the voucher.
{order_id} – Order number for the voucher order.
{purchase_date} – Date when the voucher was purchased.
{price} – Total amount paid for the voucher order.
{quantity} – Number of vouchers purchased.

Reservation confirmation

Parameters: {full_name}, {first_name}, {last_name}, {article_name}, {articles_overview}, {quantity}, {timeslot}, {date}, {overview_link}, {upsells}, {reservation_qr}, {expiration_date}.

Descriptions:

{overview_link} – Link to the reservation overview.
{reservation_qr} – QR code image for the reservation (encodes the reservation hash).
{expiration_date} – Indicates until when the customer can reschedule to another date.
Other parameters match the order confirmation meanings.

Reservation reminder

Descriptions match the reservation confirmation meanings.

Reservation expired

Descriptions match the reservation confirmation meanings.

If you cannot find a parameter in the editor for a specific email type, it is likely not supported for that email. The parameter list above is the canonical source of what’s available.

Updated on: 04/02/2026

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